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Collections Job in Lakeland, Florida : FL

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Collections Specialist

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Staff America
Customer Service, Admin - Clerical, Sales
Lakeland
Florida
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Collections Specialist Job Description

 Collections Specialist

  • MUST have RECENT experience in debt and charge-off level collection experience.
  • MUST have experience in call center environment making outbound calls to build relationship to persuade account holders to make payment 
  • MUST BE ABLE TO reconcile and generate customer account adjustments. 


  • Hispanic, Bi-Lingual helpful
  • Associates Degree, equivalent experience or working toward a degree or any combination
  •  3+ years previous experience in debt collections, customer service or sales, over-the-phone
  • Ability to work flexible schedules that may include nights to 9:00 pm and Saturdays to 2:00 pm
  • Ability to work flexible schedules that may include extended hour days up to 10 hours
  •  Charge-off level collection experience, highly desirable. 

Responsible for contacting account holders with inquiry into payment of delinquent accounts.
Strong communication skills
Will do research
Must be detailed
Must combine research and detail to substantiate, reconcile and generate customer account adjustments 

$12.00 + commissions.

Lakeland Collections Job

Collections Specialist Job Requirements

 Collections Specialist

  • MUST have RECENT experience in debt and charge-off level collection experience.
  • MUST have experience in call center environment making outbound calls to build relationship to persuade account holders to make payment 
  • MUST BE ABLE TO reconcile and generate customer account adjustments. 


  • Hispanic, Bi-Lingual helpful
  • Associates Degree, equivalent experience or working toward a degree or any combination
  •  3+ years previous experience in debt collections, customer service or sales, over-the-phone
  • Ability to work flexible schedules that may include nights to 9:00 pm and Saturdays to 2:00 pm
  • Ability to work flexible schedules that may include extended hour days up to 10 hours
  •  Charge-off level collection experience, highly desirable. 

Responsible for contacting account holders with inquiry into payment of delinquent accounts. 
Strong communication skills 
Will do research
Must be detailed
Must combine research and detail to substantiate, reconcile and generate customer account adjustments 

$12.00 + commissions.


Apply to this Lakeland Collections Job
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